Customer Service

When you place an order on line at OsoGrandeKnives.com, you will receive an immediate email confirmation and receipt. We will send another email when we ship your order which is virtually always within 1 business day. You can use the information on this email to track your order all the way from our warehouse to your door. If you call in your orders, ask us for the order number and you can later use it for tracking.

If you need to speak with a customer service representative, please call 760-742-0385 or email us.

Orders can be placed by phone or on-line at www.osograndeknives.com!

Phone Order Hotline: 1-888-676-6050	Phone Order Hotline: This is the fastest and most accurate way to have your order processed. Our lines are open from 9AM-5PM PST Monday-Thursday and from 8:00AM-12PM Friday. Please have your order ready when you call! When ordering, please state the quantity desired and then the model numbers as they appear on our price list. This is very important and will help us process your order quickly and accurately. Our Toll Free 888 number is for processing product orders only! All other calls should be directed to our information line.
1-760-742-0385	*Information Hotline:* If you need questions answered before you place your order, you may call us at this number for the latest information and product status.
	Web Orders and Email: Place orders Online using Oso Grande's fully secure shopping cart system or ask questions and/or order special items which are not listed in our website at: sales@osograndeknives.com.
	Se Habla Español: Oso Grande servicio en Español.
*Buy Online or Call 1-888-676-6050*

New Product Releases!

Check out these new products and take advantage of our super low prices!

Close-Outs!

Special run items, limited series collector knives and much more. Save $$ ... while they last!

Low Price Guarantee

Registered with Dunn and Bradstreet

Sales office hours: 9am to 5pm Mon-Thu, 9am to 1pm Fri PST. Closed Sat & Sun

All prices listed are for internet sales only.

Send mail to: sales@osograndeknives.com with questions or comments about this web site.

Thanks for visiting our site.

We proudly accept Cashier's Checks, Money Orders and these major Credit Cards:

We gladly accept Visa, Mastercard and Discover.

If you have any questions about our products or have suggestions for other products we should carry, please email us at Sales@OsoGrandeKnives.com or call our toll-free number - 1-888-676-6050.

Copyright © 1999-2011 Oso Grande Knife & Tool Company. All rights reserved. Web design and layout, all images and text are the property of Oso Grande Knife & Tool Co. and may not be used without the written permission of Oso Grande Knife & Tool Company.

It is the buyer's responsibility to comply with all federal, state, and local laws, regulations, and restrictions in regards to all purchases.