When you place an order on line at
OsoGrandeKnives.com, you will receive an immediate email confirmation
and receipt. We will send another email when we ship your order which is virtually always within 1 business day. You can use the information on this email to track your order all the way from our warehouse to your door. If you call in your orders, ask us for the order number and you can later use it for tracking.
If you need to speak with a customer service representative, please call
760-742-0385 or email us.
Phone Order
Hotline:This
is the fastest and most accurate way to have your order
processed. Our lines
are open from 9AM-5PM PST Monday-Thursday and from 8:00AM-12PM
Friday. Please have your order
ready when you call! When ordering, please state the quantity
desired and then the model numbers as they appear on our price
list. This
is very important and will help us process your order quickly
and accurately.
Our Toll
Free 888 number is for processing product orders
only! All other calls
should be directed to our information line.
1-760-742-0385
Information
Hotline:If you need questions answered before you place
your order, you may call us at this number for the latest
information and product status.
Web
Orders and Email: Place orders
Online using Oso Grande's fully secure shopping cart system or ask
questions and/or order special items which are not listed in our
website at: sales@osograndeknives.com.
Thanks for visiting
our site. If you have any questions about our products or have
suggestions for other products we should carry, email us at
Sales@OsoGrandeKnives.com or call our toll-free number -
1-888-676-6050.
NO SALES TAX OUTSIDE CALIFORNIA!
Sales office hours:
9am to 5pm Mon-Thu, 9am to 1pm Fri PST. Closed Sat & Sun
