NEW 2017 SPYDERCO MID-YEAR RELEASES!
Shop by Brand
 
Shop by Category

Warranty Information


Damaged Products, Defective Products & Product Warranties: All merchandise sold by Oso Grande is covered by various manufacturers' warranties against defective merchandise. Because of the large volume of merchandise shipped, it is not possible for Oso Grande to check individual items prior to shipping. As such, every item is assumed to have left the manufacturers' factory in new, undamaged condition. Merchandise sold by Oso Grande becomes subject to the specific manufacturers warranty and is not the responsibility of Oso Grande. Items that are damaged or defective are the responsibility of the product manufacturer and accordingly, all Warranty claims should be submitted directly to the product manufacturer.

We have prepared this page to make it as easy as possible for you to handle any product warranty related issues directly with the respective product manufacturer. Below you will find contact information and links to the warranty webpages of various manufacturers (simply click on the manufacturer logo).


4 Sevens Flashlights 4Sevens Flashlights 
5117 S Royal Atlanta Dr
Tucker, GA 30084

Business hours: Mon-Fri, 9AM-5PM Eastern Standard Time
Phone: 678-608-0308
Fax: (866) 323-9544
Email: info@4Sevens.com
5.11 Tactical 5.11 Tactical
511 Returns
17610 Shideler park
Lathrop, CA 95330

Phone: 1-866-451-1726
888 Professional 888 Professional
Triple Eight Professional
2647 Gateway Road Suite 105-585
Carlsbad, CA 92009

Email: info@888professional.com
Phone: 1 (858) 382-0055
Fax: 1 (858) 793-7994
Al Mar Knives Al Mar Knives
PO Box 2295
Tualatin, OR 97062

Phone: (503) 670-9080
ARS (Attack Rescue Survive) ARS (Attack Rescue Survive)
Phone: (205) 383-6224
ASP Products ASP
ASP, INC.
2511 E. Capitol Dr
Appleton, WI 54911

Phone: (800) 236-6243
Bark River Knives Bark River Knives
6911 County Road 426 M.5 Road
Escanaba, MI 49829

Phone: (906) 789-1801
Bear Ops Knives Bear Ops
Blackhawk Tactical Gear Blackhawk
Boker Knives Warranty Info Boker
Boker USA, Inc.
Attn: Repair Dept.
1550 Balsam Street
Lakewood, CO 80214-5917

Phone: 800-992-6537
Bradley Knives Bradley Cutlery
128 Rush Court
Elkhart, IN 46516

Phone: 877-765-0600
Fax: 574-257-0021
Buck Knives Buck Knives 
660 South Lochsa Street
Post Falls, ID 83854-5200

Phone: 1.800.326.2825
Byrd Knives Byrd
820 Spyderco Way
Golden, CO 80403-8053

Phone: 303-279-8383
Toll-Free: 800-525-7770
Fax: 303-278-2229
Camillus Knives Camillus
Acme United Corporation
60 Round Hill Road
Fairfield, CT 06824

Phone: 877-412-7467
Chris Reeve Knives Chris Reeve
Chris Reeve Knives
2949 S. Victory View Way
Boise, Idaho 83709

Phone: 208-375-0367
Fax: 208-375-0368
Cold Steel Knives Cold Steel
Cold Steel, Inc.
6060 Nicolle Street
Ventura, CA 93003

(800) 255-4716
(805) 650-8481
Fax: (805) 642-9727
Customer Service: (805) 658-0180
Condor Tool Knife Condor Tool & Knife
Rick Jones
National Sales Manager
7557 West Sand Lake Rd #106
Orlando FL 32819

Phone: 407 354 3488
Fax: 407 354 3489
Columbia River Knife and Tool (CRKT) Columbia River Knife & Tool:
Warranty Claims
Columbia River Knife & Tool
18348 SW 126th Place
Tualatin, OR 97062 USA

Telephone: 503-685-5015
Fax: 503-682-9680
Toll free: 1-800-891-3100
DMT (Diamond Machining Technology) Sharpeners DMT
Diamond Machining Technology
85 Hayes Memorial Drive
Marlborough, MA 01752 USA

Tel: (508) 481-5944
Toll-Free: 1-800-666-4DMT (4368)
Fax: (508) 485-3924
DPx Gear DPX Gear
Emerson Knives Emerson Knives
Emerson, Inc.
1234 254th St.
Harbor City, CA 90710

Phone: 310-539-5633
Fax: 310-539-5609
Entrek Knives Entrek
ESEE Knives ESEE
TransEquatorial Solutions, Inc.
ESEE Knives

PHONE: (256) 613-0372
FAX: (256) 570-0175
Exotac Fire Starters Exotac
4850 Golden Pkwy. Suite B435
Buford, GA 30518

PHONE: 888.568.9347
Extrema Ratio Knives Extrema Ratio 
Fallkniven Knives Fallkniven
Fallkniven AB
Granatvagen 8
96143 BODEN
SWEDEN

+4692154422
+4692154433
Fenix
Fox Cutlery
FOX KNIVES USA
5530 184th Street E. Suite A
Puyallup, WA 98375

Phone 303-263-2468
Gerber
Gerber Gear
14200 SW 72nd Avenue
Portland, OR 97224

Phone: 800-950-6161 ext 1219
Heckler & Koch
BKC
Attn: Warranty Dept.
300 Beavercreek Road
Oregon City, OR 97045

Toll Free: 1-800-800-7427
Hogue
550 Linne Rd.
Paso Robles, CA 93446

Phone: 800-GET-GRIP (438-4747) or 805-239-1440
Fax: 805-239-2553
Inova
NITE IZE, INC.
5660 Central Ave.
Boulder, Colorado 80301
USA

Toll Free: 1-800-678-6483
Phone: 303-449-2576
Fax: 303-449-2013
J.A. Henckels
ZWILLING J.A. HENCKELS
171 Saw Mill River Road
Hawthorne, NY, 10532

Phone: 800 777 4308 Ext. 3801
E-mail: info@zwillingus.com
Ka-Bar
KA-BAR Knives, Inc.
200 Homer Street
Olean, NY 14760

Phone: 716-372-5952
Toll Free: 800-282-0130
Fax: 716-790-7188
E-mail: info@ka-bar.com
KAI
Kershaw Knives
Kai USA ltd.
WARRANTY DEPARTMENT
18600 SW Teton Avenue
Tualatin, OR 97062

Phone: (503) 682-1966
Fax: (503) 682-7168
Kanetsune Seki 
Lansky Sharpeners
PO Box 800
Buffalo, NY 14231
USA

Phone 716-877-7511
Fax 716-877-6955
Toll free 1-800-825-2675
Leatherman
Leatherman Tool Group, Inc.
12106 NE Ainsworth Circle
Portland, OR 97220-9001

Phone: (503) 253-7826
Toll Free: (800) 847-8665
Fax: (503) 253-7830
LED Lenser 
Leatherman Tool Group, Inc.
2106 NE Ainsworth Circle
Portland, OR 97220-9001

Phone: (503) 253-7826
Toll Free: (800) 847-8665
Fax: (503) 253-7830
Lion Steel
Via dei Fabbri, 32
33085 Maniago PN
Italy

Tel. +39. 0427 71984
Fax +39. 0427 709032
E-mail: info@lionsteel.it
VAT ID: IT - 00634660930
Lone Wolf Knives
300 Beavercreek Rd.
Oregon City, OR 97045
USA

Phone: 503-431-6777
Email: customerservice@lonewolfknives.com
www.lonewolfknives.com
LRI 
L. R. I.
20448 Hwy. 36
Blachly, OR 97412

Phone: 541.925.3741
Fax: 541.925.3751
Mantis Knives
520 Cameron Street
Placentia, CA 92870

Phone: 714.996.9671
sales@mantis.bz
Maxpedition
PO Box 5008
Palos Verdes, CA 90274

Phone: 877.629.5556
Phone: 310.768.0098
Mcusta
Mcusta Knives Japan
The Kencrest Corporation
1803-5 Oze, Seki-City
Gifu-Pref. 501-3265 Japan

E-Mail: Info@McustaKnives.com
Phone: 81(575)38-3019
Fax: 81(575)25-2699
Meyerco 
Microtech
300 Chestnut Street Ext.
Bradford, PA 16701

Phone: (814) 363-9260
Nemesis Knives
179 Niblick Rd, Suite 180
Paso Robles, CA 93446

info@nemesis-knives.com
562-594-4740
Nextorch
4403 Russell Road, Suite 104
Mukilteo, WA 98275

Toll Free: 1-877-TORCH-15 / 1-877-867-2415
Tel: (206) 762 4500
Fax: (425) 249 7518
E-Mail: usa@nextorch.com
Website: www.nextorch.com
NovaTac
300 Carlsbad Village Drive Suite 108A-100
Carlsbad, CA 92008

Phone: 760-431-7370
Fax: 760-431-7375
Ontario Knife Company
P. O. Box 145
Franklinville, NY 14737

Phone: (800) 222-5233
Paragon
Asheville Steel
298 Substation Street
Hendersonville, NC 28792
Protech 
Pro-Tech Knives, LLC
11009 Shoemaker Ave
Santa Fe Springs, CA 90670

Tel: (562) 903-0678
Fax: (562) 903-3949
Email: dave@protechknives.com
QTRM5TR Knife Company 
Quartermaster Knives

Email: sales@qtrmstr.com
Schrade 
Taylor Brands, LLC
P.O. Box 1638
Kingsport TN 37662-1638

Phone: 800-251-0254
Fax: 423-247-5371
Email: info@taylorbrandsllc.com
www.taylorbrandsllc.com
Sentry Solutions
PO Box 214
Wilton, NH 03086
USA
Phone: (603) 654-3001
Email: orderservice@sentrysolutions.com
Shadowtech Knives

Phone: 614-530-3005
Email: stknives@stknives.com
Smith and Wesson
Taylor Brands, LLC
P.O. Box 1638
Kingsport TN 37662-1638

Phone: 800-251-0254
Fax: 423-247-5371
Email: info@taylorbrandsllc.com
www.taylorbrandsllc.com
SOG Specialty Knives
Attn: Warranty Dept.
6521 212th St SW
Lynnwood, WA 98036
USA

Phone: 425-771-6230
Toll Free: 1-888-40-KNIFE (405-6433)
Fax: 425-771-7689
Email: warranty@sogknives.com
Spyderco Inc.
820 Spyderco Way
Golden, CO 80403-8053

Phone: 303-279-8383
Toll-Free: 800-525-7770
Fax: 303-278-2229
Streamlight
30 Eagleville Road
Eagleville, PA 19403

Phone 1-800-523-7488 1-610-631-0600
Fax 1-800-220-7007 1-610-631-0712
Swiss Military Hanowa
New Dover Group
9 Pinecrest Road
Valley Cottage, NY 10989

Phone: 1-845-425-9882
Swiss Tech
Swiss+Tech Products
30725 Solon Industrial Parkway
Solon, Ohio 44139

Phone: (440) 573-1000
Timberline Knives 
The Great American Tool Co., Inc.
7223 Boston State Road
Hamburg, New York 14075

Phone: (716) 646-5700
Fax: (716) 646-5775
www.TimberlineKnives.com
TOPS Knives 
Tactical Operational Products
P.O. Box 2544
Idaho Falls, ID 83403
USA

Phone: (208) 542.0113
Fax: (208) 552.2945
Victorinox:
Victorinox Swiss Army, Inc.
Service Center
7 Victoria Drive
P.O. Box 1212
Monroe CT 06468-1212

Phone: 1-800-442-2706
Wenger
Wenger NA
15 Corporate Drive
Orangeburg, NY 10962
USA

1-800-267-3577
custsvc@wengerna.com
Wilson Tactical
Wilson Combat & Scattergun Technologies
2234 CR 719
Berryville, AR 72616

Toll Free: 1-800-955-4856
 Technical Questions: 1-870-545-3635
 Fax: 1-870-545-3310
Zero Tolerance
Kai USA ltd.
WARRANTY DEPARTMENT
18600 SW Teton Avenue
Tualatin, OR 97062

Phone: (503) 682-1966
Fax: (503) 682-7168
Zippo 
Zippo Repair Clinic
1932 Zippo Drive
Bradford, PA 16701

Phone: 888.442.1932

I have been very pleased with the speed and service of Oso Grande Knife and Tool Company.
--Paul E. - Bangor, GB