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Our customer service people are just like the rest of our staff, we use the gear and equipment we sell. Maybe your purchasing a knife for a gift. Maybe you need that perfect hunting knife. Maybe you need some highly specialized equipment. Maybe you have a 5 day backpacking trip and you want advice on a backpack you might need. Our team will give you detailed specs and advice from experienced users to help you decide. Let us know the type of cutting work you will be doing and we can match you up with a great knife that will make you very happy. Give us a call and try us out!
It's easy to write, when all you do is tell the truth. I personally do not believe you have any competition. Your attention to detail, superb staff, extraordinary products, phenomenal service, and outstanding prices ensure that. The professionalism that you all exhibit is the benchmark all others will have to try and measure up to... Perhaps not impossible, but daunting to say the least. In having you as an "aiming point," the industry will have to improve, if it wants to even approach you, and your company... The end result will be better for everyone. Please keep-up the great work.
--Carter - Toquerville, UT