Pledge of Commitment
Oso Grande's pledge of commitment to our web customers is to:
Maintain a huge selection of top-quality products. At OsoGrandeKnives.com you can browse thousands of items from the finest manufacturers. From combat knives to industrial and agricultural knives we strive to have every type of cutting product available. Simply said, "If it's sharp and it cuts, you can get it at OsoGrandeKnives.com™". All products we sell are NEW first quality products, not factory seconds or irregulars. These are the same items you see in stores only with Oso Grande you will have a vastly larger selection and great prices and you will can see what"s really available on the global market, not only what your local retailer decides to stock.
Update our site regularly. Post new products, index our products, expand our selection, provide better product information and pictures and maintain our special sales pages.
Give you "Rock Bottom" prices. Oso Grande is your low price leader. We pass our savings on to you and we're able to offer you low prices for several reasons: First, we keep our costs as low as possible; Second, through our established long term volume purchasing relationships with our manufacturers and distributors we are able to obtain product at the best possible prices; Third, we continue to search for new and better sources for our products; and finally, we will continue to offer our Low Price Guarantee.
Process and ship your orders promptly. Orders are generally shipped to you in 1-2 business days from the date of order placement.
Efficiently maintain this site. Utilizing modern web development technologies and techniques we will continue the ongoing work in progress of optimizing our pages for faster load times so you can browse without waiting for long downloads. We will keep our site easy to navigate so that you can jump from any page directly to the area you want to browse. OsoGrandeKnives.com is a site where you can view, compare and learn about most cutlery and related items commercially available today. OsoGrandeKnives.com is continually growing and changes almost daily. We believe that through web commerce we can offer the greater variety of products and information than through any other medium.
Offer easy payment terms. We accept Visa, MasterCard and Discover Card. We also accept checks and money orders for pre-paid orders.
I bookmarked OSO GRANDE KNIFE and TOOL CO on my favorites and shall be ordering more knives soon...you guy are my new knife & tool company! Gonna pass the word around to my friends on the excellent customer service!
--Jeff - Smithtown, NY
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