FREE SHIPPING TERMS & CONDITIONS
Free Shipping offer valid on most orders with a subtotal of $99 or more. Please note that your order must total $99 AFTER any discounts or coupons are applied, and before shipping charges and taxes are applied. Weight and size restrictions apply as noted below.
Free Shipping is only available on orders under 1 pound with USPS Final Delivery and only with shipments within the continental U.S., Alaska, Hawaii and the US Territories. Orders over 1 pound ship per the Shipping Charges in the Shipping Rate Chart. Excluded items include: Swords, Axes, Shovels, Spears, Canes, Machetes and other large/bulky items or items weighing more than 1 pound.
Free Shipping offer valid only on orders placed at OsoGrandeKnives.com and 1-888-676-6050.
Free Shipping offer not valid on return shipments, special orders, prior purchases, OsoGrandeKnives gift cards or e-gift cards, gift boxes, shop services.
The Free Shipping offer is defined as a ground shipping service on all orders.
Offer is limited to stock on hand and backorderable items, is nontransferable and is not redeemable for cash.
Free shipping offers can change or expire at any time without notice.
Qualifying orders will be consolidated to one shipment -- this may add additional time to the final delivery.
Delivery times may vary and typically take 3-10 business days which means that your order will ship the most economical method possible (this is automatic and we cannot take requests). Orders are processed and delivered during the business week (Monday-Friday) only and do not guarantee delivery by a specific date or time.
OsoGrandeKnives does not offer weekend or holiday delivery options.
Swords, axes, machetes, staffs, canes, Pelican Cases, or any item designated as either oversized or overweight (over 1 lb.) are not eligible for free shipping.
If an order contains one or more products that qualify for "Free Shipping" and there ARE other Non-Free Shipping products (oversize/overweight items), the incremental Additional Shipping Charges associated with the Non-Free-Shipping products are added to the Shipping Charges.
The Free Shipping offer is limited to orders shipped within the continental 48 U.S. states, Alaska, Hawaii, APO / FPO, Puerto Rico.
To order by phone, call 1-888-676-6050 Mon. through Fri., 9am through 5pm Pacific Time.
Customer service here was great. I was kept abreast of the back order and order fulfillment by email. Outstanding! Customer service here was great as well. I was kept abreast of the back order and order fulfillment by email. Outstanding!
--Christopher S. - Wolcott, CT
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