What are Oversize Products?
Many of our products come in odd shapes and sizes resulting in additional shipping and handling charges. Oso Grande uses the rate calculations found in the applicable shippers rate and service guide to calculate rates on oversize product. Different rules apply depending on the service selected.
Shipping of tents, grills, coolers, canoes, swords, spears, staffs and other oversized or heavy items costs extra. Be sure to read the special shipping information that appears on the product page, or on the purchase agreement page which you'll see when you place the item in your shopping basket.
Boxes or containers that are not rectangular must be measured to determine dimensional weight. Shipping costs are calculated based on dimensional weight not actual package weight. Packages that exceed weight and size limits are subject to an Over Maximum Limits charge.
Dimensional weight or DIM weight is the standard term used throughout the airfreight industry and applies to all service options, which may involve an aircraft. Calculations of dimensional weight are based on volumetric standards.
Contact your account executive or customer service representative if you have any questions pertaining to shipping any of our products.
Packages measuring between 108" and 130" in length and girth combined, weighing less than 70 lbs., will be charged the rate equal to 70 lbs.
Hazardous items - additional $20.00 charge - UPS only - no international. (Hazardous charges may change without notice)
UPS 2nd Day, Next Day air packages over 1 cubic foot will ship dimensional weight at a greater cost. Refer to your local UPS office.
I just received my order from you and as always the Cold Steel Products were the excellent quality that I have come to expect from them. The Customer Service and Communication from you has made this transaction a pleasure.. Your prices are some of the lowest I've found on the items I wanted and the service has been excellent. I have book marked your site and will certainly look to you for my future needs. You have an amazing selection I'm sure I'll be back often. Thanks again for an enjoyable shopping experience.
--Don - Chino Valley, AZ
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