Non-Returnable Items: Any used items, damaged items, all consumables, clothing, apparel, footwear, headwear, gloves, eyewear, safety & protective products, flashlights, batteries, books, videos, DVD's, pepper spray, lubricants, polishes, protectants, camping and outdoor equipment, hydration packs, hydration bladders, water bottles, thermos, lighters & firestarters, tents, stoves, heaters, coolers, lanterns,watercraft and any special order items are all non-returnable items.
We cannot accept the return of used straight and double-edge razors, brushes, or other used items. All sales are final due to Health Regulations We are unable to accept the return special-ordered, personalized items and items on clearance sale. Merchandise returns must be pre-authorized by our Customer Service Department before return shipment.
I just received my order from you and as always the Cold Steel Products were the excellent quality that I have come to expect from them. The Customer Service and Communication from you has made this transaction a pleasure.. Your prices are some of the lowest I've found on the items I wanted and the service has been excellent. I have book marked your site and will certainly look to you for my future needs. You have an amazing selection I'm sure I'll be back often. Thanks again for an enjoyable shopping experience.
--Don - Chino Valley, AZ
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