Non-Returnable Items: Any used items, damaged items, all consumables, clothing, apparel, footwear, headwear, gloves, eyewear, safety & protective products, flashlights, batteries, books, videos, DVD's, pepper spray, lubricants, polishes, protectants, camping and outdoor equipment, hydration packs, hydration bladders, water bottles, thermos, lighters & firestarters, tents, stoves, heaters, coolers, lanterns,watercraft and any special order items are all non-returnable items.
We cannot accept the return of used straight and double-edge razors, brushes, or other used items. All sales are final due to Health Regulations We are unable to accept the return special-ordered, personalized items and items on clearance sale. Merchandise returns must be pre-authorized by our Customer Service Department before return shipment.
I would like to thank you for the excellent service you provided on my purchase earlier last week. You promised to get my order out the same day and you followed through. I appreciate it.
--Joseph - Charlottesville, VA
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