Non-Returnable Items
Non-Returnable Items: Any used items, damaged items, all consumables, clothing, apparel, footwear, headwear, gloves, eyewear, safety & protective products, flashlights, batteries, books, videos, DVD's, pepper spray, lubricants, polishes, protectants, camping and outdoor equipment, hydration packs, hydration bladders, water bottles, thermos, lighters & firestarters, tents, stoves, heaters, coolers, lanterns,watercraft and any special order items are all non-returnable items.
We cannot accept the return of used straight and double-edge razors, brushes, or other used items. All sales are final due to Health Regulations We are unable to accept the return special-ordered, personalized items and items on clearance sale. Merchandise returns must be pre-authorized by our Customer Service Department before return shipment.
The support, both email and by phone was outstanding. My order was received faster than expected. The Cold Steel knife received, by far exceeded my expectations. I'll definitely be a return customer.
--John - Lapeer, MI
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